{"schema_version":"1.0","service":"Publicasta","type":"article","id":547,"slug":"balance_payments","title":"Balance, plans and payments","excerpt":"Check plan and currency, use current top-up methods, calculator and invoices, read operation history and reactivate devices without relying on old prices.","language":"en","default_language":"en","canonical_url":"https://help.gpsoperator.com/balance_payments?lang=en","image":{"url":"https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/e65b2dda-5735-402a-ba0b-0cc556b9278f.webp","alt":"Payment methods currently available for a euro account"},"publisher":{"id":47,"slug":"gps_operator_help","name":"GPS Operator: User Guide","url":"https://help.gpsoperator.ru"},"author":{"name":"LiveGPSTracks"},"published_at":"2026-09-08T11:39:41+00:00","updated_at":"2026-09-08T11:39:41+00:00","content_markdown":"The **Finances** section shows the account currency and balance, currently available top-up methods, a payment calculator and operation history. Use only the current screen for prices and payment methods: they depend on the hosting site, country, currency and connected providers.\n\n ## Before topping up\n\n Check the login, currency beside the balance and entered amount. Adding funds does not always reactivate a disabled device automatically; activation can be a separate confirmed action.\n\n ![Payment methods currently available for a euro account](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/e65b2dda-5735-402a-ba0b-0cc556b9278f.webp)\n\n *The example euro account displays a business invoice, Paddle, PayPal, WebMoney and a gift certificate. Another account can have a different list; use only the buttons shown on your screen now.*\n\n Do not copy payment details or prices from a manual screenshot. Before proceeding, verify the amount, currency and payment-method name again.\n\n ## Business invoice\n\n If a business or sole-trader invoice block is displayed, first verify the organisation details and then generate the invoice. It is intended for the named payer and amount; do not alter the payment reference arbitrarily.\n\n A bank transfer can take time to arrive. Keep the transfer confirmation and invoice number until the operation appears in history.\n\n ## Payment calculator\n\n The calculator estimates an amount from the tracker count, period and selected plan.\n\n ![Payment calculator using tracker count, period and plan](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/06050bca-93cb-4e32-9a4f-770f58861329.webp)\n\n *Apply transfers the calculated amount to the top-up form. The calculation itself neither charges a payment nor activates devices.*\n\n Before payment, compare the estimate with the actual plan for each device. Do not rely on an old price in an article: the amount displayed by your account before confirmation is authoritative.\n\n ## Top-up and expense history\n\n The **Top-up history** tab displays the date, amount, payment system and note. A full report can be requested for the current or previous month.\n\n ![Account top-up history with date, amount and payment system](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/54d0c2e2-ca36-4db5-9a75-de5573b50f46.webp)\n\n *A row confirms that the balance operation was recorded. A successful provider payment and a recorded account operation are related but separate stages.*\n\n Use **Expense history** to review service charges and other account operations. If the resulting balance is unclear, compare top-ups and expenses for the same period.\n\n ## If a top-up is missing\n\n 1. Do not immediately repeat the payment.\n2. Check the final status at the payment provider.\n3. Refresh top-up history and verify that the correct account is open.\n4. Compare the amount and currency.\n5. When contacting support, provide the date, amount, currency, method and operation identifier—never a card number, CVV, password or confirmation code.\n\n Handle refunds, disputes or corrections through the hosting-site support and relevant payment provider. Do not delete a device or create a duplicate payment as a test.","available_translations":[{"language":"en","title":"Balance, plans and payments","html_url":"https://help.gpsoperator.ru/balance_payments?lang=en","markdown_url":"https://help.gpsoperator.ru/balance_payments.md?lang=en","json_url":"https://help.gpsoperator.ru/balance_payments.json?lang=en","api_url":"https://help.gpsoperator.ru/api/public/v1/channels/gps_operator_help/articles/balance_payments?lang=en"},{"language":"ru","title":"Баланс, тарифы и оплата","html_url":"https://help.gpsoperator.ru/balance_payments?lang=ru","markdown_url":"https://help.gpsoperator.ru/balance_payments.md?lang=ru","json_url":"https://help.gpsoperator.ru/balance_payments.json?lang=ru","api_url":"https://help.gpsoperator.ru/api/public/v1/channels/gps_operator_help/articles/balance_payments?lang=ru"}],"_links":{"self":"https://help.gpsoperator.ru/balance_payments.json?lang=en","api":"https://help.gpsoperator.ru/api/public/v1/channels/gps_operator_help/articles/balance_payments?lang=en","html":"https://help.gpsoperator.ru/balance_payments?lang=en","canonical":"https://help.gpsoperator.com/balance_payments?lang=en","markdown":"https://help.gpsoperator.ru/balance_payments.md?lang=en","json":"https://help.gpsoperator.ru/balance_payments.json?lang=en","channel":"https://help.gpsoperator.ru/api/public/v1/channels/gps_operator_help","channel_articles":"https://help.gpsoperator.ru/api/public/v1/channels/gps_operator_help/articles","search":"https://help.gpsoperator.ru/api/public/v1/search","documentation":"https://publicasta.com/api-docs#reading-publicasta","openapi":"https://publicasta.com/api-docs/openapi.json","llms":"https://help.gpsoperator.ru/llms.txt"}}