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service: "Publicasta"
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article_id: 547
title: "Balance, plans and payments"
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published_at: "2026-09-08T11:39:41+00:00"
updated_at: "2026-09-08T11:39:41+00:00"
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---

# Balance, plans and payments

> Check plan and currency, use current top-up methods, calculator and invoices, read operation history and reactivate devices without relying on old prices.

The **Finances** section shows the account currency and balance, currently available top-up methods, a payment calculator and operation history. Use only the current screen for prices and payment methods: they depend on the hosting site, country, currency and connected providers.

 ## Before topping up

 Check the login, currency beside the balance and entered amount. Adding funds does not always reactivate a disabled device automatically; activation can be a separate confirmed action.

 ![Payment methods currently available for a euro account](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/e65b2dda-5735-402a-ba0b-0cc556b9278f.webp)

 *The example euro account displays a business invoice, Paddle, PayPal, WebMoney and a gift certificate. Another account can have a different list; use only the buttons shown on your screen now.*

 Do not copy payment details or prices from a manual screenshot. Before proceeding, verify the amount, currency and payment-method name again.

 ## Business invoice

 If a business or sole-trader invoice block is displayed, first verify the organisation details and then generate the invoice. It is intended for the named payer and amount; do not alter the payment reference arbitrarily.

 A bank transfer can take time to arrive. Keep the transfer confirmation and invoice number until the operation appears in history.

 ## Payment calculator

 The calculator estimates an amount from the tracker count, period and selected plan.

 ![Payment calculator using tracker count, period and plan](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/06050bca-93cb-4e32-9a4f-770f58861329.webp)

 *Apply transfers the calculated amount to the top-up form. The calculation itself neither charges a payment nor activates devices.*

 Before payment, compare the estimate with the actual plan for each device. Do not rely on an old price in an article: the amount displayed by your account before confirmation is authoritative.

 ## Top-up and expense history

 The **Top-up history** tab displays the date, amount, payment system and note. A full report can be requested for the current or previous month.

 ![Account top-up history with date, amount and payment system](https://help.gpsoperator.ru/storage/projects/47/pages/547/2026/09/54d0c2e2-ca36-4db5-9a75-de5573b50f46.webp)

 *A row confirms that the balance operation was recorded. A successful provider payment and a recorded account operation are related but separate stages.*

 Use **Expense history** to review service charges and other account operations. If the resulting balance is unclear, compare top-ups and expenses for the same period.

 ## If a top-up is missing

 1. Do not immediately repeat the payment.
2. Check the final status at the payment provider.
3. Refresh top-up history and verify that the correct account is open.
4. Compare the amount and currency.
5. When contacting support, provide the date, amount, currency, method and operation identifier—never a card number, CVV, password or confirmation code.

 Handle refunds, disputes or corrections through the hosting-site support and relevant payment provider. Do not delete a device or create a duplicate payment as a test.